2022/5更新:這日張同學要從斯洛維尼亞前往克羅埃西亞的Pula小鎮,選擇搭FlixBus前往,也付3歐元選座位。未料,上車後,張同學的1D座位被一位老婦人霸佔,張同學出示票根表示這裡有人坐,老婦人裝死不回應,並說大家都嘛是隨便找座位坐,張同學跟司機反應,司機跟老婦人交談了幾句之後喝斥張同學,要張同學自己去坐5D的位子,張同學滿頭問號心想自己付了3歐元卻被種族歧視嗎?憤而投訴。 得到了官腔的回應: We are very sorry for your bad experience. The performance of our bus drivers, especially in terms of friendliness and courteous service, is of great importance to us. You can submit your opinion about the driver via the website: https:XXXXXX Your report will be sent to the appropriate people. Your feedback helps us to improve our service. We will certainly not remain indifferent. Regards, Kasia from FlixBus
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